Contact us for any questions
We are here to assist you and answer your inquiries.
Need information or assistance? Our technical team answers on chat Monday to Friday, 9 am to 6 pm, and on the file service platform Monday to Saturday, 9 am to 6 pm, with on-call cover from 7 am to 11 pm.
Schedule
Files and support on the platform: Monday to Saturday, 9 am to 6 pm, with on-call cover from 7 am to 11 pm (longer turnaround outside these hours). Chat: Monday to Friday, 9 am to 6 pm.