BOBPerformance FAQ

A manufacturer update erased the tuning

Our help and technical support articles.

Frequently Asked Questions

Date :

Depending on why a vehicle goes to its main dealer, an ECU update may be applied. This will most likely erase any ECU tuning done previously.

Don't worry: as a slave user, you will get a new file based on the updated software version, completely free of charge. Just go to the file history, search for the vehicle and send us a quick message. The engineer in charge of your file will get back to you as soon as possible.

If, on the other hand, you use our platform as a master user, you will need to send a new file request.